Effective Date: 01-09-2024
Last Updated: 01-09-2024

Archimpact Innovations (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information across our various digital platforms and services. By using our services—including but not limited to those offered under the Archimpact umbrella (such as Wadinahub, WadiExpress, Goo, Fixlyne, Buyito, etc.)—you consent to the practices described herein. We may update this Privacy Policy from time to time and will notify you of any changes by posting the revised policy with an updated effective date.

1. Information We Collect

We collect personal data through our various digital platforms, each having specific data collection practices based on its functionality. Below are the details:

1.1 General Information Across All Platforms

  • Personal Identification Information: When you register or use our services, we may collect your name, email address, phone number, and payment information.

  • Device Information: Details about the device you use, including the model, operating system, unique device identifiers, and mobile carrier.

  • Usage Data: Information about how you interact with our services—for example, pages visited, features used, and actions taken.

  • Location Data: For certain services, we collect precise or approximate location data to enable functionalities such as delivery tracking, route planning, driver location tracking, and service area optimization. Location data may be continuously collected (even in the background) to ensure accurate and enhanced service delivery.

1.2 Specific Data Collection per Service

While each app or service may have additional specific practices, here are illustrative examples:

  • For Consumer-Facing Apps (e.g., WadiExpress, Fixlyne, Buyito):

    • Order/Trip Details: Information such as items ordered, pickup and drop-off locations, trip duration, and payment details.

    • Real-Time Location Data: Used for delivery tracking, trip routing, and matching with service providers.

    • Feedback and Rating Data: Details collected via user reviews or driver and vendor ratings.

    • Customer Support Data: Information provided when contacting support or submitting queries.

  • For Vendor/Driver Apps (e.g., WadiExpress Vendors, Fixlyne Pro, Buyito seller):

    • Vendor/seller Information: Personal and business details, store or vehicle information, and performance metrics.

    • Transaction Data: Details on orders, payments, and deliveries.

    • Location Data: Collected for operational purposes such as route optimization and service matching.

2. How We Use Your Information

We use the collected information to:

  • Provide and Improve Services: Enhance the functionality of our apps and ensure a seamless experience for all users, vendors, and service providers.

  • Customer Support: Address inquiries, issues, or feedback related to our services.

  • Transactions: Process payments and orders, manage refunds or cancellations.

  • Personalization: Tailor your experience by providing product recommendations or service adjustments based on your usage.

  • Marketing: Send you relevant advertisements, promotional offers, and updates. (You can opt-out at any time.)

  • Legal Compliance: Ensure we comply with legal obligations and enforce our terms or protect the rights of our users and our company.

3. Data Sharing and Disclosure

We may share your personal information with the following parties:

  • Service Providers: Third-party service providers who assist in operating our services (e.g., Firebase, hosting services, analytics tools, mapping services, and secure payment gateways).

  • Legal Obligations: Authorities or parties when required by law (including subpoenas, court orders, or regulatory requests).

  • Business Transfers: In the event of mergers, acquisitions, or asset sales, your data may be transferred to the new entity.

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption technologies and secure server practices. However, please note that no method of data transmission or storage is 100% secure, so we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal information that we hold.

  • Correction: Ask us to correct any inaccuracies or incomplete data.

  • Deletion: Request the removal of your personal data (subject to applicable legal obligations).

  • Withdraw Consent: If your data is processed based on your consent, you may withdraw that consent at any time.

  • Opt-out: Choose to opt-out of marketing communications by following the unsubscribe instructions provided in our emails or within our apps’ settings.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our services. This helps us to:

  • Analyze usage patterns to enhance our services.

  • Personalize content and advertisements based on your preferences.

  • Provide social media features to boost user engagement.

You can manage your cookie preferences through your browser or app settings. Note that disabling cookies may impact certain features of our services.

7. Third-Party Links

Our platforms may include links to third-party websites, apps, or services that are not under our control. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our services are not directed towards children under 13. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. All changes will be posted on this page along with an updated effective date. We encourage you to review this Policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Archimpact Innovations
Email: [email protected]
Country: Egypt